Phone 07980 584550 or email firstname.lastname@example.org
Terms and Conditions
We welcome you to Stalbridge Park, and the Old Cider Orchard in Park Wood where you will be relaxing and playing for the next few days.
Safari Glamping is there to be a total mental rest and is there for you to relax and challenge yourself in heavenly surroundings.
This natural heaven will be your home for your stay. We can provide services (cooking, cleaning and Mothers help) as well as a range of activities.
There is only one other Safari Tent on the land and so it is more likely that you will be bumping into more deer and hares than other guests. The woods are about 50 acres in all.
We are here to look after you, and to make your stay as smooth and fun as possible, and so if you need anything – do ask.
In order that everyone knows where they stand please find the Ts & Cs below.
1. Safari Glamping is a limited company running the glamping site and the adventure activities. Safari Glamping is not bound by obvious printing errors and should you want any further information about our Ts and Cs then please email email@example.com
2. Your safari tent and surroundings
The safari tents are available from 4 pm on the first day of your holiday, please do phone if you would like to come earlier. Please phone to say when you are arriving as we will be ranging around the Estate and so will not be there. On the last day of your holiday, Safari tents should be left clean and tidy by 10 am. Book in help if you need assistance with this.
We include in the rental price of every safari tent the rental of the specific safari tent, and use of and access to the site tent, the 4 acre cider orchard and the surrounding 50 acres of Park Wood for access, water, and allocated parking. It is important that the land and the habitats are fully respected and so we ask you not to take any flora or fauna - except for ripe fruit. We will provide a good sized basket of firewood per day for use. If you need anymore, please ask.
Not included is any cleaning, washing up, or making of beds unless you book the service in.
Safari Glamping only accepts booking from persons over 18 years of age. We reserve the right to refuse any booking at our own discretion. Having emailed – firstname.lastname@example.org or phoned 07980 584550 to confirm activities and service required, the booking will be confirmed by email in the Reservation Statement – this is the booking. All confirmations and invoices must be checked upon receipt for any errors. In the event of any errors we should be notified as soon as possible and no later than 5 days after receipt.
Safari Glamping prices vary depending on many factors including time of booking. Only prices stated on the reservation statement are binding. We occasionally offer special offers and discounts these cannot be applied retrospectively after the confirmation has been received from Safari Glamping.
6. Payments & Cancellations
Deposits are 30% of the total fee and become due within 3 days of making a booking with payment accepted via Paypal, bank transfer or cheque. All bookings made within 10 weeks before the start of your stay must be paid in full immediately.
Due dates are detailed on your original invoice. Safari Glamping will send you a reminder of payment by email. If balances are outstanding after 10 days has passed then Safari Glamping will be entitled to rescind any agreement and retain the 30% deposit as a cancellation fee.
7. No pets
As you will be in a middle of a wood with an abundance of wildlife in close proximity, we regret that no pets are to be allowed.
8. Making major changes to your holiday.
Whilst we are happy to make adjustment to options required, if you want to make a major change to your holiday then charges may apply. If, after receiving your confirmation of the booking, you would like to make some alterations to the booking, we are not obliged to make any changes to the holiday booked. However we will endeavour to assist when booking are being moved to a more expensive period. Moreover should you wish to move to a less expensive period and/or reduce the number of lodges then cancellation charges will apply.
9. Our cancellation policy
In the event of a cancellation more than 10 weeks before the commencement of the stay, 30% of the rental amount will be payable. In the event of cancellation within 10 weeks before the start of the stay, the entire rental amount will be payable.
In the case of early termination of the stay, the entire booking amount is payable.
10. Arrival and departure
You have access to your lodge from 4 pm on the day of arrival. On the day of departure you must vacate the safari lodge by 10 am.
Arrival is from 4pm. Please phone two hours before you arrive so that we can be there to guide you in.
11. Site Regulations
In order to make the stay at Safari Glamping as pleasant as possible, all guests must keep to the determined rules of behaviour laid down in the site rules. There are only two tents and so there is a degree of freedom.
Only use the firepits provided in front of your tent.
No firearms, archery equipment, fireworks may be brought onto site.
The safari tents can have one double bed and upto three singles. The third single bed is low.
Safari Glamping should be notified of any visitors to your lodge during your stay. There may be a charge for guests that have not been booked in.
In the event that you break our site rules then we reserve the right to ask any guest to leave the site without compensation for the unspent element of their holiday.
12. Force majeure
Safari Glamping cannot be held liable if through Force Majeure our agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Safari Glamping such as, fire, floods, stormy weather, gales, snow, civil disorder, and other interferences or events.
Safari Glamping site accept no liability for:
Theft, loss, or damage, of whatever nature, during or as a result of a stay with us.
The tenant and any accompanying guests will be joint and severally liable for all losses or damage that occurs either directly or indirectly as a result of their stay or the associated activities. By booking you agree that we have the right either during or after your stay to recover from you, whether via the credit/charge or debit card used to pay for the break or otherwise, the costs of:
• any property or accommodation damage, and/or
• any compensation we may pay to others, and/or
• any other costs, fees or levies which we may incur,
resulting from your action or inaction and from any breach of this agreement.
14 Cancelling holiday
If we have to cancel your holiday we will refund your money in full. Reasons that might constitute us to cancel your holiday might be an unforeseen emergency. Safari Glamping cannot accept liability or responsibility for any inconveniences caused by cancellation.
As part of your welcome letter you will be sent an inventory list if on your arrival you find any items or fittings, utensils, crockery or cutlery is broken, damaged or missing, please report it to the site manager. We accept a degree of wear and tear but you will be held responsible for any major breakage or damage that occurs.
15. If you have a complaint.
We want you to have an enjoyable stay with us. In the event that there is something that you are not happy about please notify the manager, as soon as possible during your stay. If you are still not satisfied with how matters have been dealt with then you can write to us within 14 days of departure setting out the details of your complaint.
Safari Glamping sites is located in open countryside with livestock and machinery in close proximity. All livestock and machinery can pose a danger if too close. Children are the responsibility of their parents. If any animal is handled children are to wash their hands afterwards. Children should not climb in sheds,, animal enclosures or other structures around the site.
Guests should be careful around the stoves for they will be extremely hot when in use.
16. Facilities and activities
The facilities and activities must only be undertaken by those with suitable ability.
The activities can be cancelled or altered for whatever reason. In some cases this may be due to the weather or other such variable factors.
The safety rules laid down by the guide must be followed.
The guide is able to stop the activity at any time if it is deemed unsafe or inappropriate to continue.
Relax and have fun